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Customer Service /Sales Rep for Off-Road Aftermarket Online Company
Job description We are looking to staff our team with automotive knowledgeable people in order to help customer find the correct products for their vehicles. This person will be responsible to help with return authorizations, answering messages in a timely manner, and understand and assist customers with questions regarding their vehicle. Below are the job Duties and skills we are looking for. Job Duties: Resolve customer complaints via phone, email or mail. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges. Place or cancel orders. Answer questio
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