MAHLE Motorsport is a division of this entity dedicated to servicing the Racing and Performance industry with forged pistons, rings and related components. Our select team is made up of automotive enthusiasts committed to providing the most technologically advanced and value-added products on the market.
Your Role & Responsibilities
Technical CSR serves as the primary product expert and sales representative for phone support of MAHLE Motorsport PowerPak product and Custom sales. Supports all customer related sales and logistic issues, as well as facilitating manufacture representative and warehouse distributor collaboration
Must have a broad working knowledge of performance and/or race engines and components to provide technical sales support, both on the phone and in-person customer visits.
Assists customers and teams in selecting the proper MAHLE products.
Directs and oversees performance piston and related component development projects from the design phase through the production phase. This requires handling the necessary correspondence and customer contacts related to the application and sales duties of the assigned accounts. It also includes general administration duties as well as special assignments as needed.
Communicates customer requirements to Design and Engineering, and likewise provides feedback from Engineering to the customer.
Negotiates terms and pricing with customers. Must likewise follow-up/communicate with customers to clear pending account issues.
Provides customer service for warehouse distributors and dealers.
Utilizes SAP interface for all basic Sales functions; sales orders, production requests, stock checks, order tracking, returns & credits.
Field inbound customer service related calls; coordinating with either Warehouse or Production as required.
Responsible for customer inventories and component ordering and tracking.
Candidate must be able to communicate clearly and effectively on a variety of technical subjects with audiences of varied technical skill, background and personality.
Participates in meetings, seminars, and training sessions as needed to stay appraised of new developments in field. In turn, must likewise prepare and present pertinent information for meetings, seminars and training sessions.
Prepares reports concerning departmental activities as required.
Travels periodically to other MAHLE locations as needed, as well as customer sites, customer scheduled meetings and trade shows.
Relocation required to Fletcher, North Carolina
Your Skills and Strengths
Associates degree from college or technical school; or six to ten years related experience and/or training in the performance aftermarket; or equivalent combination of education and experience.
Knowledge of motorsports industry and automotive engines, components and applications.
Must have a good working knowledge of Microsoft Office programs (Excel, Word, Power Point); SAP training provided.
Ability to read, analyze and interpret technical drawings. Ability to write reports, business correspondence and procedure manuals.
Systematic working methods, self-motivation, flexibility and good time management are required for the fast paced environment in the performance industry.
About MAHLE Motorsport
MAHLEMotorsport North America was established in 2000 and has positioned itself as a leading supplier of forged racing pistons and rings. Widely recognized as the technology leader among race teams in nearly every top race series in North America and abroad, winning races and championships around the world. MAHLE Motosrport North America brings cutting edge technology to sportsman and professional racers alike with the flexibility and foresight to meet a wide range of customer needs which has a discerning racer relying on MAHLE to get them to the winner's circle.
Every MAHLEMotorsport piston is backed by 95+ years of racing heritage and technology. From the invention of the first aluminum pistons into series production to the most advanced design and machining processes being used today, MAHLE delivers unmatched performance and durability. MAHLE’s lightweight, low drag, design specific forgings are machined with close attention given to ring groove quality, tolerances and consistency. All MAHLEMotorsport pistons include multiple surface treatment applications, adding protection and maintaining consistent performance over the life of the engine. It’s no secret why top professio...nal race teams use MAHLE Motorsport pistons.
Nothing supports the MAHLE Groups technology leadership as strongly as our achievements supplying the motorsports/racing industry from Formula 1 to winning championships in the three top levels of NASCAR.