JOB SUMMARY The Customer Service Representative provides exceptional customer support through multiple channels, including phone, email, social media, live chat, and in-person interactions. This role focuses on retaining existing business, networking to develop new accounts, and assisting customers with product inquiries, installation questions, and technical troubleshooting. Basic mechanical knowledge is required to support customers effectively.             ESSENTIAL JOB FUNCTIONS The following responsibilities represent key aspects of this position but are not exhaustive. Employees are expected to contribute to the success of KW Automotive North America by adapting to various tasks as needed. Provide customers