Are you passionate about the automotive industry and thrive on delivering exceptional customer experiences? STILLEN, a leader in performance aftermarket automotive products with over 40 years of innovation, is looking for a dynamic and motivated Customer Support & Retail Sales Representative to join our team.
What You’ll Do
Provide outstanding customer support via phone, email, and live chat.
Assist customers with inquiries, orders, and technical questions related to our products.
Accurately enter and process orders while ensuring a seamless customer experience.
Convert prospective inquiries into successful sales.
Leverage your automotive expertise to offer personalized guidance and solutions to customers.
Build and maintain relationships with customers, automotive forums, and social media groups.
Collaborate with the sales team to identify upselling and cross-selling opportunities.
Stay updated on industry trends and product knowledge to provide informed support.
Contribute to a positive, team-oriented work environment and take on additional responsibilities as the company grows.
What We’re Looking For
A strong background in automotive, particularly in the aftermarket sector.
Excellent interpersonal and communication skills.
Experience engaging with automotive forums and/or Facebook groups.
Technical aptitude to troubleshoot and provide solutions for automotive-related issues.
High school diploma or GED (required).
Bilingual in English and Spanish (preferred but not required).
Sales experience or a keen interest in sales is a plus.
What We Offer
Competitive Pay: Starting at $18.00 per hour.
Incentives: Opportunities for sales commissions from warm inbound leads, forums, and Facebook groups.
Professional Growth: Room for advancement and new responsibilities within the company.
Dynamic Team: Be part of a passionate group dedicated to driving innovation in the automotive industry.
Flexibility: Remote work options available.
Why STILLEN?
At Stillen, we’re more than just a company—we’re a community of automotive enthusiasts. Proudly Made in America since 1986, we’ve been at the forefront of the aftermarket industry, delivering cutting-edge products and exceptional customer service. For nearly four decades, our commitment to quality and innovation has driven our success. Join us and make a difference in the automotive world.
How to Apply
If you’re ready to accelerate your career and contribute to our legacy, we want to hear from you! Please email your resume and a brief cover letter outlining your automotive background and interest in the role to Austin Funk at afunk@stillen.com.
STILLEN has been a leader in high performance automotive parts and accessories engineering and manufacturing since 1986. With a focus on high performance air intakes, exhaust systems, electronic tuning, and more STILLEN is able to offer the complete tuning solution to our customers. STILLEN is dedicated to developing the most innovative and exciting new products on the market.