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Technical Support
JOB TITLE: Technical Support REPORTS TO: Tech Manager SUMMARY OF POSITION: Provide technical support and problem resolution to customers and process warranty returns. DUTIES AND RESPONSIBILITIES: Help customers solve technical issues regarding products by phone, email, and/or chat. Answer customer questions regarding features and capabilities of Process warranty Assist in the research and development of new products and/or product Support product installation including configuration, testing, and QUALIFICATIONS: Two year degree in related 2+ years’ experience in related Strong technical understandin
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